What is a stacker service contract?

Action Handling provide stacker service contracts which is an agreement that covers routine maintenance, inspections, and repairs for your stackers at scheduled intervals to ensure safety, compliance, and optimal performance.

Why should I have a service contract for my stacker?

A contract helps reduce unplanned downtime, ensures legal compliance with UK workplace safety regulations, and can extend the life of your stacker by providing regular, professional maintenance.

How often do stackers require servicing?

Typically, stackers should be serviced at least every 6 to 12 months or according to the manufacturer's recommendations and usage levels; high-use stackers may require more frequent attention.

What does a stacker service contract usually include?

Contracts generally cover planned maintenance visits, safety inspections, minor repairs, lubrications, parts replacement, certification, and documentation to meet compliance requirements.

Is a service contract for stackers a legal requirement in the UK?

While a contract itself is not mandatory, UK law (PUWER) requires all work equipment to be maintained and inspected regularly, which service contracts make much easier to manage.

How do stacker service contracts support LOLER and PUWER compliance?

Contracts ensure that regular Thorough Examinations and maintenance checks are recorded and schedulable, helping you comply with workplace health and safety laws.

What happens during a scheduled service visit?

Engineers will inspect the stacker for wear and damage, check hydraulic and electrical systems, lubricate moving parts, test safety features, and replace consumables as needed.

Are emergency repairs or breakdown calls included in the contract?

Many service contracts offer priority or discounted emergency repair callouts in addition to routine scheduled maintenance coverage; always check contract details.

Can all makes and models of stackers be covered under a contract?

Action Handling offer maintenance and servicing for any brand or model of stacker, including mixed fleets.

What documentation will I receive after each maintenance visit?

You will get a full service report, listing completed work, parts replaced, detected issues, and reminders for next scheduled maintenance, ensuring regulatory compliance.

Will my stacker receive a legal certificate after servicing?

Yes, if required, competent persons can issue reports of inspection or thorough examination certificates for compliance with LOLER regulations.

Can I customise my stacker service contract?

Service contracts are typically flexible, allowing you to tailor frequencies, service depth, and response times to match your operational needs.

What are the costs involved in a stacker service contract?

Pricing depends on the number of stackers, usage intensity, service frequency, and contract inclusions like parts or emergency cover; quotes are provided on request.

Are replacement parts included in the contract?

Some contracts include standard or frequently replaced parts, while others charge extra; always review the contract for specific coverage.

How does a service contract impact the lifespan of my stacker?

Regular professional maintenance reduces wear, detects problems early, and optimises stacker function, significantly extending operational life.

What if my stacker fails an inspection or can’t be economically repaired?

If a stacker cannot be cost-effectively repaired, you will be advised to replace it, and you may be able to arrange quick replacement through Action Handling to minimise downtime.

Can I arrange service contracts for multiple sites or fleets?

Action Handling can organise and manage service schedules for stackers across several locations, ensuring consistent compliance and documentation.

Is operator training included with stacker service contracts?

Operator training is usually an add-on service but can often be incorporated into a bespoke service package if required.

How do I arrange a service contract for stackers with Action Handling?

Contact the Action Handling Team to discuss needs and options.

What are the risks of not having regular stacker servicing?

Lack of regular maintenance can lead to costly breakdowns, increased accident risk, non-compliance with UK safety laws, and reduced equipment lifespan.