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PRIVACY POLICY

Action Handling Equipment Ltd is committed to protecting your privacy and always will continue to be, compliant to General Data Protection Regulations (GDPR). In this document, “we”, “our”, “us” or “Company” refer to Action Handling Equipment Ltd. We are company number 985730 registered in England. This Statement of Privacy applies to Action Handling Equipment Ltd, our Web Site, Satellite Sites or any other services proposed and aims to explain how we collect, use and share your Personal Information & Company data. By interacting with Action Handling Equipment Ltd and using our websites, you consent to the data practices described in this statement.

Collection of your Personal Information

Action Handling Equipment Ltd collects personally identifiable information, such as your e-mail address, name, home or work address, telephone numbers or any other contact information. Action Handling Equipment Ltd also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Action Handling Equipment Ltd. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Action Handling Equipment Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Action Handling Equipment Ltd Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Action Handling Equipment Ltd public message boards, this information may be collected and used by others. Note: Action Handling Equipment Ltd does not read any of your private online communications.Action Handling Equipment Ltd encourages you to review the privacy statements of Web sites you choose to link to from Action Handling Equipment Ltd so that you can understand how those Web sites collect, use and share your information. Action Handling Equipment Ltd is not responsible for the privacy statements or other content on Web sites outside of the Action Handling Equipment Ltd and Action Handling Equipment Ltd family of Web sites.

Use of your Personal Information

Action Handling Equipment Ltd collects and uses your personal information to manage your account(s), provide contractual documentation, to manage the banking operation, to prevent fraud & money laundering, to operate the Action Handling Equipment Ltd Web sites, deliver the services you have requested and to help promote our general marketing strategy. We may also need to share your personal data with payment providers, sub-contractors, suppliers, hauliers and credit reference agencies. Action Handling Equipment Ltd uses your personally identifiable information to inform you of other products or services available from Action Handling Equipment Ltd and its affiliates. Action Handling Equipment Ltd may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Action Handling Equipment Ltd does not sell, rent or lease its customer lists to third parties. Action Handling Equipment Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Action Handling Equipment Ltd may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Action Handling Equipment Ltd, and they are required to maintain the confidentiality of your information.

Action Handling Equipment Ltd does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Action Handling Equipment Ltd keeps track of the Web sites and pages our customers visit within Action Handling Equipment Ltd, in order to determine what Action Handling Equipment Ltd services are the most popular. This data is used to deliver customised content and advertising within Action Handling Equipment Ltd to customers whose behavior indicates that they are interested in a particular subject area.

We may use information that you post for publication on websites, Apps, wall posts, product ratings and reviews plus social media postings where your personal data is beyond our reasonable control.

Action Handling Equipment Ltd Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Action Handling Equipment Ltd or the site; (b) protect and defend the rights or property of Action Handling Equipment Ltd; and, (c) act under exigent circumstances to protect the personal safety of users of Action Handling Equipment Ltd, or the public.

If you send us information in connection with an application for employment, we may keep it in case we decide to contact you at a later date. If we currently employ you or have employed you previously we will continue to store your data.

Use of Cookies

The Action Handling Equipment Ltd Web sites use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Action Handling Equipment Ltd pages, or register with Action Handling Equipment Ltd site or services, a cookie helps Action Handling Equipment Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Action Handling Equipment Ltd Web site, the information you previously provided can be retrieved, so you can easily use the Action Handling Equipment Ltd features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Action Handling Equipment Ltd services or Web sites you visit.

Security of your Personal Information

Action Handling Equipment Ltd secures your personal information from unauthorised access, use or disclosure. Action Handling Equipment Ltd secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Data collected and stored may be processed outside of the European Economic Area (EEA). For example some software, websites or suppliers may be used to perform the tasks of providing you with goods, services and information.

Rights of Access, Correction, Erasure and Restriction

It is important that any personal data held by us is accurate and current. It is your duty to inform us of changes to that data by using the contact details below. You have the right to access the information that we hold about you. Under certain circumstances, by law you have the right to:

  • Request correction of the data that we hold about you.
  • Request erasure of your data.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party). You also have the right to object where we are processing your personal information for direct marketing purposes. You may unsubscribe at any time from marketing emails, promotional approaches or postal communications by using the Opt Out links provided with our communications or by using the contact details below.
  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you.

If you want to exercise any of the above rights please use the contact details below. Any access request will be subject to a fee (as amended from time to time) to cover our costs in providing you with that detail. Alternatively, we may refuse to comply with the request in such circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Changes to this Statement

Action Handling Equipment Ltd will occasionally update this Statement of Privacy to reflect company and customer feedback. Action Handling Equipment Ltd encourages you to periodically review this Statement to be informed of how Action Handling Equipment Ltd is protecting your information. Contact Information

Action Handling Equipment Ltd welcomes your comments regarding this Statement of Privacy. If you believe that Action Handling Equipment Ltd has not adhered to this Statement, please contact Action Handling Equipment Ltd at sales@actionhandling.co.uk, call us on 01279 – 724989 or write to us at Action Handling Equipment Ltd, Maltings Industrial Estate, Station Road, Sawbridgeworth, Herts, CM21 9JY. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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