What types of lifting equipment do you repair and service?

We repair and service a wide range of lifting and materials handling equipment including hydraulic lifting equipment, pallet trucks, stackers, scissor lift tables, mobile steps, and ladders.

What is included in a typical repairs and service contract?

Our contracts typically include scheduled maintenance visits, safety inspections, minor repairs, parts replacement, breakdown response, and certification services such as LOLER Thorough Examinations.

How often should lifting equipment be serviced?

Standards such as LOLER recommend Thorough Examinations every 6 to 12 months depending on the type of equipment and its use, with regular servicing advised in between to maintain safety and functionality.

Are your repair technicians qualified to work on lifting equipment?

Yes, all repairs and servicing are carried out by fully qualified, experienced engineers trained to service lifting equipment safely and in compliance with industry regulations.

Can I get a service contract tailored for my business needs?

Yes, we offer flexible service contracts that can be customised to suit your equipment type, usage frequency, and budget to ensure optimal equipment uptime and compliance.

Do repairs require the equipment to be brought to your workshop?

Wherever possible, we offer on-site repairs to minimise downtime, but for very complex repairs or specialist servicing, equipment may be taken to our base as needed.

What happens after a repair is completed?

Following repair work, equipment undergoes a thorough examination or inspection by a competent person to ensure it meets LOLER safety standards before being returned to service.

Can I include LOLER inspections in my service contract?

Yes, LOLER thorough examinations and certifications can be integrated into your service contract to ensure legal compliance and safe equipment operation.

How quickly do you respond to breakdowns or emergency repairs?

We aim to respond promptly to emergency repair requests to reduce downtime, with priority service available under our service contracts.

Do your service contracts include replacement parts?

Yes, replacement of worn or faulty parts is included in our service contracts to maintain equipment safety and performance.

Are your repair and service records documented?

Yes, we provide detailed service and repair reports, including inspection certificates and maintenance history, which aid compliance and audit readiness.

Can you service fleets of equipment across multiple sites?

Yes, we have the capability to manage servicing and repairs for equipment fleets across multiple locations ensuring consistent maintenance.

How do your service contracts benefit my business?

Service contracts help prevent costly breakdowns, extend equipment lifespan, ensure safety compliance, and provide peace of mind with scheduled, professional maintenance.

Is operator training included in your service contracts?

Operator training is available as an optional add-on to improve safety and equipment handling but is not automatically included in standard service contracts.

Can I cancel or change my service contract?

Yes, contracts are flexible and can be adjusted or cancelled according to your changing business needs, subject to terms and conditions.

What regulations does your repairs and servicing comply with?

Our work complies with all relevant UK health and safety regulations, including LOLER and PUWER, ensuring equipment safety and legal compliance.

How do I know if my equipment needs repair or replacement?

Our engineers will assess your equipment during inspections and advise if repairs are sufficient or if replacement is necessary for safety or efficiency.

Can I get a quote for a repair or service contract?

 

Yes, we provide free, no-obligation quotes for repairs and tailored service contracts based on your equipment and service requirements.

What is the typical response time for regular servicing visits?

Regular servicing visits are scheduled at mutually convenient times with prompt service aimed for to minimise impact on your operations.

How can I book a repair or arrange a service contract?

You can contact us through our website form or by phone to discuss your needs, request quotes, and schedule repairs or maintenance services.