We have a dedicated team that will help you through every step from the design to the final product being delivered, as was the case in a recent project for an electrical and industrial components distributor.
The client was struggling to handle the capacity of online orders using old shopping trolleys to pick and pack orders to their distribution centre, with large volumes of orders coming through after a successful adverting campaign on promising secure online ordering, same day dispatch & free delivery. The client was in need of a bespoke mobile picking and packing bench to help staff handle the increases in volume and separate the orders off the conveyor belt efficiently and in an orderly fashion to minimise errors and take back control of the situation. The bench was primarily a packaging area that had to be mobile so staff could respond to high volume areas quickly within the sorting hub, secondly the bench had to act as a shelving system, storing a large number of small parts such various size jiffy bags, envelopes, tape and holding area for picking documentation for each operator.
After carrying out an onsite assessment and discussing the objectives with the client, Action Handling’s bespoke project team set about producing a basic prototype to assess the functionally of unit. The client was able to have a trial run with space being a premium; Action used shelving dividers to optimise the benches storage capacity.
The client was very happy with the construction of the trolley. After discussing a few ideas, they asked for the worktop to be slightly higher from the ground, which we easily overcome by simply going for a 100mm castor rather than the 75mm ones that we used for the sample. With the sample MDF one that they had used for trial the front edges got knocked about, so they were upgraded to have a plastic covered front face and the same improvement was made to the perimeter of the fold down shelves. Finally, After viewing the unit in action and being used by staff I mentioned that we could also further improve the bench for staff by fitting a plastic laminate top as another option, which they thought would be very suitable for their application as it is a material that could we easily wiped down and was robust for the day to day use by staff.
The final trolley pictured above leaving our factory. Customer was over the moon and the staff within the distribution centre now have a trolley that fits their needs rather than struggling with a trolley that they had to make do with and the results after the first month are amazing for agency staff 14% more orders were picked than the same period last year.
If you need help and advice for your company's increasing demands on pick and packing trolleys, then call on us for our expertise!
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