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Neglect racking and shelving inspections at your peril!

Site inspections for multiple types of racking and shelving

Author: Dee Jones/08 June 2026/Categories: HEALTH & SAFETY, Creating safe working conditions, WORKPLACE ADVICE, Maintenance

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Is there a legal requirement to carry out racking and shelving inspections? Yes there is! Because under workplace health and safety laws, such as PUWER 1998, racking and shelving are considered as work equipment, so employers are legally required to keep them safe and properly maintained.
 
The Health and Safety Executive (HSE) recommends that to comply with this legal duty of care, a safety inspection schedule should be put in place.

  • Weekly inspections
    A regular in-house visual inspection should be conducted by a nominated, 'technically competent' member of staff to spot immediate damage or hazards to employees, third party contractors and the general public.
  • Annual expert inspections
    A more formal and in-depth inspection should also be completed by an independent technically competent person (such as an approved racking inspector) at least once every 12 months and archived in the form of a written report. 

Failure to conduct safety checks can leave you open to large liability and negligence claims in the event of a structural failure or collapse. 

inspection
shelving
 

Safety inspections can be carried out across multiples of racking and shelving types. Companies often have several different storage systems that can all easily be checked during one visit by our safety engineers. Action Handling recently carried out an annual inspection of stockroom shelving at a luxury handbag designer’s flagship store in central London. The company then realised that we also were able to extend the inspection service out to their on-site access equipment as well.

Whilst customers see immaculate shop displays, the stockroom behind the scenes is a high-activity working environment. Staff are required to access stock shelving at height on a daily basis using step ladders and kick step stools, making regular inspection essential for safety purposes.

Why inspections matter
Under the Working at Height Regulations 2005, employers must ensure work at height is properly planned and that equipment is suitable and inspected. The Provision and Use of Work Equipment Regulations 1998 (PUWER) also require shelving, racking, ladders and access equipment to be maintained in safe working order. For safety managers, this is about more than just compliance — it’s about demonstrating control, reducing the risks and protecting the staff from accident or injury.

Our inspection covered:
Stockroom shelving bays and structural integrity.
Beam condition, bracing and floor fixings.
Load notice visibility and compliance.
Step ladders and access ladders.
Kick step stools, including sprung-loaded castors and stability.
General safe use and housekeeping.

Outcome:
We identified minor wear and impact damage typical in busy retail environments and provided clear recommendations to prevent escalation. A full written report was issued to support audit trails and internal compliance records.

store room
Storeroom shelving
kick steps
Kick steps
maintenance ladder
Maintenance stepladder

Supporting retailers to keep staff safe 
We have been inspecting shelving and access equipment across the UK for many years now. We work with national retail contracts and independent stores alike, delivering:
Competent, consistent inspections.
Clear, practical reporting.
Minimal disruption to trading.
Competitive pricing.

Are your retail outlets and stockrooms fully compliant? When was the last time your shelving, ladders or kick steps were formally inspected? It is crucial that you follow the law. We can help you keep your workplace safe, compliant and inspection ready.

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